Soft Washing

We don’t recommend it. Solar panels are slippery, often hard to reach, and can be easily scratched or damaged with incorrect tools. It’s safer — and more effective — to let trained technicians handle it.

Typically, every 6 to 12 months. If you live near the coast, in a rural area, or anywhere with dust or high pollen, you may benefit from more frequent cleaning to maximise output.

We’ll inspect your panels before we begin. If lichen is present, we’ll discuss a gentle treatment approach that removes it safely. Regular cleaning helps prevent lichen from taking hold in the first place.

No. Our method is in line with most manufacturers’ warranty recommendations. In fact, it can help preserve the lifespan of your system by preventing lichen and dirt buildup from degrading the surface over time.

We use either a pure water-fed pole or a soft-bristle brush system depending on your setup. No harsh detergents, no pressure washing — just safe, chemical-free cleaning that protects delicate surfaces and electrical components.

Dirty panels can’t absorb as much sunlight, which directly affects your energy output. Dust, pollen, lichen, and grime reduce efficiency over time. Regular cleaning restores performance and helps protect your solar investment.

Yes. We rinse nearby vegetation before and after application and use biodegradable products. Let us know if you have sensitive plants or edible gardens nearby — we’ll take extra care.

Absolutely. A clean fence instantly lifts your property’s appearance from the street. It’s one of the most overlooked yet powerful ways to boost street appeal — especially when selling or getting ready for guests.

We clean the side accessible from your property. If you want both sides cleaned (and have permission or access), we’re happy to include that in the quote. Let us know when you book and we’ll tailor the scope to your needs.

After the initial clean, we apply a mould inhibitor that penetrates porous fence surfaces and helps slow down the return of mould and algae. This keeps your fence looking clean for longer, particularly in shaded or damp areas.

No. We take care to use only surface-safe pressure and deck/fence-specific detergents. This ensures the cleaning removes dirt, mould, and mildew without affecting your stain, paint, or the integrity of the timber.

We clean timber, concrete, painted, stained, and untreated fences. Whether you have a painted timber boundary or a concrete block wall, we tailor our cleaning approach to suit the material — using soft washing or low-pressure methods as needed.

Yes. Our treatment not only improves the appearance of your deck but also improves safety by removing the grime and algae that create slippery surfaces. You’ll notice the difference right away underfoot.

Yes, please — moving furniture allows us to reach all parts of the surface for a thorough clean. If you need help moving heavier pieces, just give us a heads-up and we’ll assist on the day.

Most decks stay clean for several months after washing, depending on exposure to rain, shade, and organic debris. The mould treatment we apply helps extend that by slowing the return of algae and lichen.

Yes. Our cleaning solution is biodegradable and diluted correctly to be safe for pets, garden beds, and surrounding surfaces. We take care to rinse down garden areas afterward to minimise any contact.

Not at all. We use a soft wash system with a biodegradable, timber-safe detergent that gently lifts grime, mould, and mildew without stripping your paint or stain. It’s ideal for preserving the look and longevity of painted or stained decking.

We hear this a lot. What sets us apart is our consistency, communication, and commitment to care. We show up when we say we will, do what we promise (and often more), and treat your home like it’s our own. You’ll notice the difference straight away.

We back every job with our 100% Love Clean Guarantee. If something’s not quite right, let us know and we’ll come back to fix it. Still not happy? You don’t pay. It’s that simple.

Yes, it most certainly is safe when done correctly. Unlike high-pressure washing, which can damage surfaces, soft washing uses low-pressure water and eco-friendly detergents. 

It’s gentle on your home’s exterior while effectively removing dirt, mould, and algae.

The frequency depends on factors like your location, climate, and the level of contamination. In the Northland and Auckland regions generally, a soft washing once every year is sufficient to maintain a clean appearance.

If the building or a specific area on the building does not get a lot of sun then often it will benefit from being soft washed more frequently

The duration varies based on the size of your property, how many levels it is, the specific areas being cleaned, how dirty or mouldy it is and what the water pressure is like. 

A typical residential soft washing session can take a few hours to a full day.

Soft washing is better for houses because it’s gentle and won’t harm delicate surfaces. 

Pressure washing is suitable for driveways, sidewalks, and tougher materials but can damage cladding, paint, and roofing.

Pressure washing uses high-pressure water to blast away grime, while soft washing relies on low-pressure water via a special nozzle and specialized detergents. 

Soft washing is safer for painted surfaces and materials like stucco and wood.

The primary chemical used in soft washing is a biodegradable detergent. It effectively breaks down contaminants without harming your property or the environment.

Remember, soft washing is an excellent choice for maintaining your home’s exterior without causing damage. If you have any more questions, feel free to ask!

Our results don’t just look great on the day — they last. Because we use professional-grade treatments to kill mould spores and help prevent regrowth, you can expect a cleaner home for longer. Most homeowners only need a full house wash once a year.